Application Integrations

We have a knack for customer contact solutions. As proud partner of Trengo and Livecom, we serve customers by creating unified experiences through system integrations.

 

What makes us different

Years of experience in the industry and a smart, reliable and efficient process make us the partner of choice for many brands.  

Contact Center Experts

Strong Partnerships

Broad Skillset

Fast Delivery

Privacy by Design

Security by Design

Development process

How we realize unified experiences and integrated customer service solutions through rapid application development 

1. Scoping

In a scoping session we discuss your way of working, the options of your selected customer contact solution and the best way of realizing the unified and integrated customer service experience that fits your needs.

2. Solution design and quotation

Based on the scoping session we sketch the solution as we suggest realizing and provide a quotation. The quotes always include any operational costs like hosting also a timeline is suggested in the quote.

3. Planning

After approval on the quotation we agree the final planning

4. Development

We implement the solution and integrate it with your customer contact solution of choice.

5. Testing and release

We deliver the solution to your test environment for final acceptance testing

6. Hosting, support and maitenance

If applicable we offer software assurance, hosting and managed services for your integration. This way you can be sure that your investment is protected and stays operational.

Our Expertise

  • .net CORE
  • Java
  • PHP
  • Data migrations
  • Rest APIs
  • Trengo
  • Livecom

What we do with Trengo & Livecom

Read all about how we help our partner's clients